Connect Your Scanner - iTero

Retainer Club accepts 3D scans from all major scanner manufacturers.

Adding Retainer Club to your iTero:

Adding Retainer Club to your iTero is simple and should take about 5 minutes. Here are the steps:

1. Call to iTero at 800-577-8767 (Choose option 1 for English, then 4 for Lab Support, then 1, then hold for the assistant)

2. Provide your office phone number for the technician to find your account

3. Ask to add Retainer Club to your scanner(s) – the ID for Retainer Club is 36407

4. Once Retainer Club has been added by iTero, you must sync the configuration at each scanner as shown in the image below

Scans to Retainer Club must be scanned in iRecord (not Invisalign).

Do you use other scanner brands in your practice? We support all major scanner brands

Questions? Reach out to our support team at 888-400-3829.

Adding Retainer Club to your Shining 3D Scanner:

Follow these steps to connect your Shining 3D scanner to our lab:

1. Click the “User” Icon in the top right corner of the screen.

2. Click the “Connections” tab on the right-hand panel.

3. Click the “+ New” button in the window.

4. In the “Add Connections” window that pops up, enter our email address (scans@retainerclub.com).

5. Click the tick button to submit the request.

6. An approval request is automatically sent to our lab. Your connection status in the Add Connections window will be “Acceptance awaited” until we accept the request, then, it’ll change to “Active.”

7. You can begin sending your cases to our lab.

Adding Retainer Club to your Allied Star Scanner:

Follow these steps to connect your Shining 3D scanner to our lab:

1. Create an AS Connect account.

2. Log into your AS Connect account.

3. Click the “My Partner” button on your dashboard.

4. Click “Add Partner” in the “Partner List” window.

5. In the “Add Partner” window that opens, enter the name of our lab (Retainer Club) or scans@retainerclub.com and click the search icon.

6. Select our lab in the search result and click “Apply.”

7. A connection request is sent to us. We’ll approve it, and you can start sending us your cases.

Adding Retainer Club to your CEREC Scanner:

Follow these steps to connect your Sirona Cerec Connect intraoral scanner to our lab:

1. Register as a dentist (via the “Dentist Registration” button) on the CEREC Connect website. 

2. Log in with your details.

3. Click “My Accounts” in the drop-down menu, and then click “My Favourite Laboratories.”

4. Click “Search Lab” in the “My Favourite Laboratories” window

5. Enter our Zip code (85260) and click “Start Search.”

6. Look for Retainer Club on the list of laboratories, make sure it is the account with the address listed as “7895 E Acoma Dr. Suite 102 Scottsdale, AZ 85260” and click the plus (+)  icon to the right of it and wait until it loads.

7. Now you are ready to start sending us your cases.

Adding Retainer Club to your Carestream Scanner:

Follow these steps to connect your CARESTREAM CONNECT intraoral scanner to our lab:

Step 1: Log in to your CS Connect account.

Step 2: In the toolbar, click the  icon.

Step 3: In the popup window, select “Add Partner”

Step 4: Enter our email address (scans@retainerclub.com) in the email field

Step 5: Leave the default text in the Message field and click “Send”

Step 6: We’ll receive and approve your connection as soon as possible, after which you can start sending us your cases.

Adding Retainer Club to your DEXIS Scanner:

Follow these steps to connect your Dexis CONNECT intraoral scanner to our lab:

Step 1: Log in to your Dexis Connect account.

Step 2: In the toolbar, click the  icon.

Step 3: In the popup window, select “Add Partner”

Step 4: Enter our email address (scans@retainerclub.com) in the email field

Step 5: Leave the default text in the Message field and click “Send”

Step 6: We’ll receive and approve your connection as soon as possible, after which you can start sending us your cases.